Income Tax FAQ Listing

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General City Income Tax

  • Can someone help me prepare my city tax return?

  • How can I make sure my employer is withholding the correct local tax from my wages?

  • How do I determine where my local tax is owed?

  • How do I know that the federal tax information I submit with my return will remain confidential?

  • How do I know what city I live and/or work in?

  • I owe city taxes but I am unable to pay my full liability at the time my return is due. Should I still file my return?

  • I reside in Columbus, my wages are my only taxable income and my employer is withholding my Columbus tax liability properly. Do I need to file a Columbus return?

  • I work in a city that has a 1% local tax rate and I reside in a city that has a 2.5% local tax rate, yet my employer only withheld local taxes to my city of employment. How do I meet my 2.5% total local tax obligation to my city of residence?

  • I work in Harrisburg and live in Columbus. How do I complete my return?

  • I'm a partner in a partnership and a Columbus resident. Do I owe Columbus tax on my income from the partnership?

  • I'm self-employed but my business has not shown a profit. Am I required to file a return? 

  • I'm serving in a fiduciary capacity. What is my responsibility for filing?

  • I'm starting a business. What do I need to do about city taxes?

  • I have income in addition to that reported on my W-2 from my employer. Can my employer withhold additional tax above the local rate to cover this tax liability?

  • Is a filing extension granted to serving in the military (armed forces) while in a combat zone?

  • Is city withholding tax based on employee work location or residence?

  • My spouse and I file separately at the federal/state levels. Do I have to file the same for municipal purposes?

  • What are the top 10 mistakes people make in filing a tax return?

  • What if my employer chooses not to withhold the alternate tax for me?

  • When can I expect my refund?

ACH Credit Transactions

  • Can I choose between different types of ACH EFT payments?

  • Can I make one ACH Credit payment for more than one city?

  • Can the City debit my account without my knowledge or permission?

  • Is EFT required or voluntary?

  • What Constitutes Timely EFT Payment?

  • What if I have a Payroll Service Provider, can I utilize the EFT payment program?

  • What is an ACH Credit Registration Number?

  • What is Electronic Funds Transfer (EFT)?

  • What is the most common EFT payment method?

  • What methods of EFT does the City accept?

  • What steps are necessary to become an EFT taxpayer?

  • Where do I report my ACH payments on my city return?

E-File/E-Pay Forms IT11, IT15, BR42, IR42, BR21, IR21, BR18 and IR18.

  • Can I electronically make a payment for tax obligation previously established outside of the electronic filing program?

  • Can I file a return now and pay later?

  • Can I file an amended Declaration of Estimate Tax online?

  • Can I file an amended IT11 (Quarterly Return of Tax Withheld) online?

  • Can I file my city income tax forms online for free?

  • Can I file my city tax return online?

  • Can I file my return now and have the payment delayed until a later date?

  • Can I use my debit card to pay my taxes?

  • Can the user make the IT15 payment via the web, but still file a paper IT-11?

  • Does it cost if I pay my taxes online?

  • Does participation in the E-File/E-Pay program require the user to file both the IT15 and IT11 via the web?

  • Does this E-File/E-Pay program provide for bulk filing of tax forms?

  • How do I get a PIN number to access the Columbus Tax E-File/E-Pay system?

  • How far into the future can I set up a payment?

  • How many days does it take from the day that the taxpayer submits the payment on E-Pay until the payment is deducted from their bank account?

  • If I choose to file and pay via the Columbus Tax E-File/E-Pay program what is the latest date that I can file and pay the return?

  • If I electronically file the forms currently available will any paper documents need to be mailed to the Columbus Income Tax Division?

  • If my return indicates tax due, when is the latest I may file my return and make payment to have both considered timely?

  • What can I do when the system locks me out of the E-File/E-Pay program for too many attempts using the wrong City Tax ID and PIN?

  • What credit cards are accepted?

  • What do I do if I discover that I have filed to the wrong city on the form after I have submitted the filing?

  • What do I do if I forget my password after I have established it?

  • What if my bank account has a Debit Blocker but I want to be able to make e-payments for my city income taxes?

  • What is the latest I can submit an e-payment and still have it processed on the day of submission?

  • What must I do when I need to change the previously saved information on my bank account information?

  • What name should I enter on the ACH Debit Payment page?

  • What needs to be done if I receive a letter from the Tax Division stating that I have entered an Invalid Account?

  • What needs to be done if I receive a letter from the Tax Division stating that there has been a "Stop Payment" placed on one of my E-payments?

  • What should I do if I want to E-File my return but want to send a check via the U S Postal Service for the related payment?

  • What should I do if the logon screen will not accept my City Tax ID (account number)?

  • Why won't the PIN change program accept my personally designated PIN?

What is Taxable?

  • What is Taxable?

  • What Are Unincorporated Businesses?

  • What Income Is Not Taxable?

Who Must File?

  • Who Must File A Return With The Columbus Income Tax Division?


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E-File E-Pay
Available to existing accounts with City assigned PIN numbers

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Simultaneous E-Filing
Instructions for Dynamic Web Import (DWI)

Contact Us

City of Columbus
Income Tax Division

50 W Gay Street, 4th Flr
Columbus, Ohio 43215
Phone: (614) 645-7370
Fax: (614) 645-7193


Office Hours:
Monday through Friday
8:00 AM - 5:00 PM

 Directions to our office
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